• Nationality: British
  • Security Cleared
  • Full Clean Driving License
Objective To achieve my ultimate potential in an innovative and commercial environment that fully utilises my IT skills.
Skills, experience and personal
A highly experienced consultant with extensive knowledge of the full IBM Tivoli Netcool and NetIQ Business Service Management product suites.
A security expert with specific skills in SIEM, APT and Security Intelligence.IBM specialisation in Cloud & Smarter Infrastructure (CSI) / Tivoli Netcool.Abilisoft Certified Consultant in Abilisoft Enterprise and Security Information and Event Management (SIEM).

Novell / NetIQ specialisation in Business Service Management.

Security specialisation in IBM Security, Q1 Labs QRadar and Trend Micro Deep Discovery.

Professional services and training delivered worldwide: Europe, Middle East, South Asia, Africa and Australia.

Linux, Unix (Solaris/AIX), SQL, Microsoft skills and general networking knowledge. Understanding of Oracle and DB2 databases. Excellent problem investigation and solving skills. ITIL v3.

Security: Nmap, Snort, Portsentry, Wireshark, DSniff, Tripwire, Nessus. System Hardening and Penetration Testing.

Excellent presentation and demonstration skills.

Technical team lead and pre-sales.

Certified Instructor
Certified Novell Instructor (CNI) for NetIQ Operations Center

Certified IBM Instructor for Tivoli Netcool OMNIbus, Tivoli Business Service Manager and IBM Tivoli Netcool Performance Manager (Wireline)


  • IBM Tivoli Automation Solution Sales Professional v4, in 2014
  • IBM Tivoli Internet Security Systems Sales Professional v2, in 2012
  • IBM Tivoli Security Solution Sales Professional v4, in 2012
  • IBM QRadar Technical Sales Professional v1, in 2012
  • IBM Certified Deployment Professional – Tivoli Netcool/OMNIbus V7.3, in 2012
  • IBM Certified Deployment Professional – Tivoli Business Service Manager, in 2009
  • IBM Certified Deployment Professional – Tivoli Netcool/Proviso V4.4.1, in 2008
  • IBM Certified Administrator – Tivoli Netcool/Proviso V4.4.1, in 2007
  • Micromuse Netcool Certified Consultant, in 2005
Education 1992 – 1995
University of Luton                       Luton, Beds

  • Computer Science BSc Honours

1990 – 1992
Luton College of Higher Education      Luton, Beds

  • National Diploma in Computer Studies
Nov 2011 – to date      Mibtree Limited           Ampthill, Bedfordshire Solutions Architect

  • System Architecture, design and technical pre-sales for Mibtree covering Europe, Middle East, Pakistan and Africa.
  • On-site Consultancy and training delivery to Mibtree customers.
  • Security consultant for SIEM solutions.
  • Project Details:
  • Carphone Warehouse, UK – Network Configuration Management and Compliance
  • Vodafone, UK – OSS
  • Omantel, Oman – Business Service Management
  • VTB Capital, UK – OSS Upgrade
  • Virgin Media, UK – Performance Management and Reporting
  • Oman Airports, Oman – Performance Management
  • Network Rail Telecommunications (NRT) – Performance Management and Security
  • Training delivery for various customers worldwide

Jan 2011 – Nov, 2011Innovise ESM Africa (Pty)   Johannesburg, ZA

Principal Consultant

  • System Architecture, design and technical pre-sales for Innovise ESM Africa.

2009 – Nov, 2011        Innovise plc                         Slough, Berkshire

Principal Consultant and Instructor

  • System Architecture, Design and on-site Consultancy to Innovise ESM customers – primary product capabilities are on the IBM Tivoli Netcool Suite and Novell Business Service Manager.
  • Technical Pre-Sales IBM Practice (EMEA)
  • Sales support for Innovise International Business Development Managers
  • Responsible for responding to RFPs and writing proposals
  • Training delivery and course development.
  • Level 3 Technical Support
  • Projects details:
  • Telstra – Technical Lead
  • UBS – Business Service Management
  • Ericsson – Business Service Management
  • HBL, Pakistan – Project Manager/Technical Lead.
  • Mobilink, Pakistan – Systems Architect.
  • T-Systems, South Africa – Project Manager/Technical Lead.
  • Standard Bank, South Africa – Systems Architect.

2008 – 2009                Abilitec Ltd                  Ampthill, Bedfordshire

Principal Consultant

  • Architecture Design, development and deployment of the IBM Tivoli Netcool suite of products.   Specialising in Proviso, including full distributed architecture installation, version upgrades from 4.3 to 4.4.x, configuring collectors, application pack development, development of tailored reports and customised web pages.
  • Deployment and development of several Netcool core product installations.
  • Deployment and development of Managed Objects solutions for numerous customers and delivery of product training internationally.
  • Deployment of security event management solutions for numerous customers.
  • Technical lead for various projects.

2005 – 2009                Abilitec Ltd                  Ampthill, Bedfordshire

Consultant and Instructor

  • On-site Consultancy to Abilitec customers – primary product capabilities are on the IBM Tivoli Netcool Suite and Managed Objects.
  • Training delivery and course development.
  • Pre-Sales.
  • Projects details:
  • Alcatel – Performance Management
  • Barclays – Business Service Management
  • Capgemini – Performance Management
  • Flag Telecom – Event and Performance Management
  • National Bank of Kuwait – Performance Management
  • Wateen Telecom, Pakistan– Technical Lead

2001 – 2004                Maxon Computer      Greenfield, Bedfordshire

IT Manager / Exhibitions Manager (Company Director)

  • Maintain and support Windows (NT/2000/XP), Apple Mac OS and Linux infrastructure.
  • Harden servers and perform penetration tests for Maxon Computer Corporate, covering UK, USA and Germany.
  • Software development: scripting, Perl, HTML, C++
  • Technical consultant for Maxon Computer Corporate.

1995 – 2001                 HiSOFT SYSTEMS  Greenfield, Bedfordshire

Systems Administrator / Developer

  • Maintain office network.
  • Develop websites (HTML/SGML/GoLive/Dreamweaver).
  • Provide technical support for in-house software.
  • C++ Developer for Commodore Amiga.


Interests and
Karate – Martial Arts instructor, over 25 years experience.   Keeping fit, motor racing and new technology.
References Available on request.